Faq’s

FAQS

Frequently Asked Questions

We specialize in novelty toys, promotional gifts, and creative products such as Silly Putty, slime, clay, Plasticine, glue slime, sand toys, DIY toys, and TPR toys.

Yes, we offer OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. We can customize products according to your design requirements or create unique products under your brand label.

Our minimum order quantity varies depending on the product type. Please contact us with your specific requirements, and we’ll provide you with the MOQ for your order.

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The lead time depends on the product and order size. Typically, for standard orders, it takes 7–15 days after sample approval. For custom or large orders, the lead time may be longer, but we always strive to meet your deadlines.

Other Issues
FAQS

Other Issues

Our factory follows ISO 9001 quality management standards, and our products comply with international safety standards. We also have various patents for product designs, ensuring innovation and uniqueness.
We maintain strict quality control throughout the production process. From raw material selection to final inspection, all products are tested to ensure they meet ISO 9001 standards and customer expectations.
Yes, we provide reliable after-sales support to ensure customer satisfaction. If there are any issues with your order, our team will assist you promptly and resolve any concerns.
We accept T/T (Bank Transfer), L/C (Letter of Credit), and other secure payment methods. A deposit is usually required to start production, with the balance payable before shipment.
We offer various shipping options, including air freight, sea freight, and express delivery (e.g., DHL, FedEx, UPS), depending on your location and urgency of the order.